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Terms of Service

Last Updated: August 21, 2026

Store terms for shopping with US Watch Store.

These terms explain website use, ordering, product information, payments, shipping, returns, and customer responsibilities for US Watch Store.

Focused Store Use

US Watch Store sells quartz, mechanical, smart, and digital watches for everyday wear, gifting, and collecting, shipped within the United States.

Transparent Policies

Shipping, tracking, returns, warranty, billing, and refund terms are published so customers can review them before ordering.

Responsible Product Copy

Product descriptions explain movement type, materials, water resistance, sizing, and care without counterfeit, replica, or misleading authenticity claims.

1. Overview and Acceptance

These Terms of Service ("Terms") govern your access to and use of uswatchstore.com (the "Site") and any purchase made from US Watch Store ("we," "us," or "our"). By browsing the Site, creating an account, or placing an order, you agree to be bound by these Terms.

US Watch Store is a watch retailer based in San Diego, California, focused on quartz, mechanical, smart, and digital watches for everyday wear, gifting, and collecting.

If you do not agree to these Terms, do not use the Site or place an order.

2. Eligibility

You must be at least 18 years old, or the age of majority in your state of residence, and able to form a legally binding contract to place an order on this Site. By placing an order, you represent that you meet these requirements.

3. Website Use and Prohibited Conduct

You agree to use this website only for lawful purposes and in a way that does not interfere with store operation, security, checkout, customer accounts, or other visitors' use of the Site.

You may not: attempt unauthorized access to any part of the Site or its systems; submit false order, payment, or contact information; use automated means (bots, scrapers) to access or copy the Site without permission; interfere with or disrupt the Site or servers; or use US Watch Store content for misleading, unlawful, infringing, or competing commercial purposes.

4. Product Information

We aim to present product descriptions, images, prices, materials, movement types, dial sizes, water resistance ratings, and availability as accurately as reasonably possible.

Small differences in color, finish, or appearance may occur due to screen settings, photography, product batches, or supplier updates. Product information may be updated without prior notice.

US Watch Store does not sell counterfeit or replica watches, unauthorized branded products, or items with misrepresented authenticity claims. If you believe a listing is inaccurate, contact [email protected] before ordering.

5. Orders, Pricing, and Acceptance

An order confirmation email means we received your order request; it is not a guarantee of acceptance. We may review, decline, cancel, or limit orders when necessary, including for suspected fraud, incorrect pricing, unavailable inventory, payment issues, shipping restrictions, or policy violations.

If an order is cancelled after payment, eligible amounts are refunded to the original payment method. Prices are shown on the Site in US Dollars and may change without notice; the price displayed at checkout when your order is placed is the price you are charged. See our Billing Terms & Conditions for full pricing and tax details.

6. Payment

Payments are processed through third-party, PCI-DSS-compliant payment providers and PayPal. By submitting payment information, you represent that you are authorized to use the selected payment method and that the information provided is accurate.

Your payment method is charged when your order is placed, not when it ships. See our Billing Terms & Conditions for accepted payment methods, currency, sales tax, and dispute handling.

7. Shipping, Tracking, and Delivery

US Watch Store currently ships only within the United States. Orders are processed within 1-3 business days. After dispatch, standard US shipping typically takes 3-7 business days depending on destination and carrier conditions. Shipping is free on all orders. See our Shipping Policy for full details.

Tracking information is provided once an order ships. Delivery estimates are not guarantees and may be affected by carrier delays, weather, holidays, address issues, or other events outside our direct control.

8. Returns, Refunds, and Warranty

Customers may request returns within 30 days of delivery, no questions asked. Eligible watches must be unworn and undamaged, with all original tags, papers, and box included. Customers are responsible for return shipping on standard returns; US Watch Store covers return shipping for damaged, defective, or incorrect items. See our Return & Refund Policy for full details.

Every watch carries a 2-year limited warranty covering movement, battery, and factory-assembly defects from normal use; accidental damage, water damage beyond the rated resistance, unauthorized repair, and normal wear are not covered. Refunds are issued to the original payment method after returned items are received and inspected.

9. Customer Accounts and Information Accuracy

You are responsible for providing accurate contact, billing, shipping, and order information. US Watch Store is not responsible for delays or failed delivery caused by incorrect or incomplete customer information.

If you create an account, keep your login credentials confidential and notify us promptly at [email protected] if you believe your account or order information has been used without authorization.

10. Intellectual Property

The Site's text, layout, images, graphics, logos, and other content are owned by or licensed to US Watch Store and are protected by copyright, trademark, and other intellectual property laws. They may not be copied, reproduced, distributed, or used for commercial purposes without our prior written permission, except as allowed by law.

11. Third-Party Links and Services

The Site may link to third-party websites or services, including social media platforms and payment providers, that we do not control and are not responsible for. Your use of any linked third-party site is subject to that site's own terms and privacy policy.

12. Disclaimer of Warranties

The Site and its content are provided "as is" and "as available" without warranties of any kind, express or implied, except for the express product warranty described in our Return & Refund Policy. To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, US Watch Store is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, use of a purchased product, delivery delays, or inability to access the Site, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from these Terms or your order is limited to the amount you paid for the applicable order. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, fraud, or death or personal injury caused by our negligence.

14. Indemnification

You agree to indemnify and hold US Watch Store, its officers, employees, and agents harmless from any claims, losses, liabilities, and expenses, including reasonable attorneys' fees, arising from your violation of these Terms, misuse of the Site, or violation of any law or third-party right.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except where superseded by applicable federal law.

Before filing a formal claim, please contact [email protected] so we can attempt to resolve the issue directly. Any dispute that cannot be resolved informally shall be subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.

16. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. These Terms, together with our Shipping Policy, Return & Refund Policy, Billing Terms & Conditions, and Privacy Policy, constitute the entire agreement between you and US Watch Store regarding use of the Site and purchases made from it.

17. Changes to These Terms

We may update these Terms of Service from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date and apply to website use and orders placed after posting. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

18. Contact

Questions about these Terms, an order, or store policies can be sent to [email protected] or by mail to US Watch Store, CA.

Questions about these terms?

Email [email protected] and include your order number if your question is order-specific.

Contact Support